FAQ

How do we purchase tickets for Spectrum events?
On your mobile device or desktop computer, go to http://tickets.spectrum.ph.
All you need is a valid email address or a Facebook profile to log in.

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or

You can score your tickets from official ticket outlets and promoters.

 

What are your payment options?
We accept:

  • Cash (at ticket outlets only)
  • ATM/Debit Card (Mastercard or VISA)
  • Credit Card

 

Will there be tickets at the gate?
Yes! We accept cash, ATM/Debit Card, credit card.

 

What if my ID is lost or expired?
By law, we are required to entertain valid IDs only. Click here for a list of accepted valid IDs.

 

Will there be lost-and-found stations?
Yes there are lost-and-found stations in every event. But do keep your stuff safe too. If you find anything misplaced, be a good soul and turn it over to us.

 

Am I allowed re-entries into the venue?
Yes, re-entry will be allowed for a limited time during events. Please ask the gate staff for assistance.

 

May I bring my cameras inside?
Yes, you may bring your cameras — what’s a party without one? For particular professional situations, however, you can request a permit from us.

 

Can we bring food and drinks to the party?
You may either consume them before entering the venue, or leave them at a designated area outside. For general guidelines on what else you may or may not be able to bring, click here.

 

Where’s the party? / What time is it? / How do i get to the venue?
For additional information, click here.

 

Can we ask you more questions?
Yes, of course! Send your questions to us on Facebook or contact us.